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Pertemps
£25,400 - £25,652 Per Annum
Full Time, Permanent
Nottinghamshire, Nottinghamshire
Ref 061121204
Posted 1 day ago
Pertemps
£25,000 - £26,522 Per Annum
Full Time, Permanent
Rubery, West Midlands
Ref 047111569
Posted 28 days ago
Pertemps
£30,000 - £33,000 Per Annum
Full Time, Permanent
Banbury, Oxfordshire
Ref 002106335
Posted 10 days ago
Pertemps
£13.48 Per Hour
Full Time, Temporary
Newcastle upon Tyne, Tyne and Wear
Ref 067114996
Posted 7 days ago
Pertemps
£14.51 - £21.68 Per Hour
Full Time, Temporary
Edinburgh, City of Edinburgh
Ref 263104208
Posted 24 days ago
Pertemps
£14.21 Per Hour
Full Time, Temporary
Oxley, West Midlands
Ref 036000590
Posted 7 days ago
£13.35 Per Hour
Full Time, Temporary
Aylesbury, Buckinghamshire
Ref 372220045
Posted 23 days ago
Pertemps
£24,500 - £28,000 Per Annum
Full Time, Contract
Solihull, West Midlands
Ref 221103617
Posted 25 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Reading, Berkshire
Ref 191107514
Posted 15 days ago
Pertemps
£31,000 - £35,000 Per Annum
Full Time, Permanent
Tamworth, Staffordshire
Ref 063106910
Posted 1 day ago
Frequently Asked Questions:
How many Customer Services Adviser jobs are available on Pertemps?
There are 44 Customer Services Adviser jobs available on Pertemps right now.
What does a Customer Services Adviser do?
A Customer Services Adviser is a professional dedicated to providing expert advice, assistance, and support to customers. This role involves addressing inquiries, resolving issues, and offering guidance to ensure a positive and satisfactory customer experience.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Offer expert advice and guidance to customers on product or service usage and benefits..
- Resolve customer issues, complaints, or requests in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant and up-to-date information..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
What are the entry requirements for a Customer Services Adviser?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.