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Average Salary for Customer Service Coordinator
The average salary for a Customer Service Coordinator is £31,000. Customer Service Coordinator salaries range from £26,000 to £59,400.The average salary for a Customer Service Coordinator is £31,000. Customer Service Coordinator salaries range from £26,000 to £59,400.
Pertemps
£27,500 Per Annum
Full Time, Permanent
London, Greater London
Ref 271102847
Posted 15 days ago
Cactus Search
£26,500 Per Annum
Full Time, Permanent
Newcastle upon Tyne, Tyne and Wear
Ref 804103161
Posted 22 days ago
Pertemps
£25,000 - £26,522 Per Annum
Full Time, Permanent
Rubery, West Midlands
Ref 047111569
Posted 28 days ago
Pertemps
£25,000 - £30,000 Per Annum
Full Time, Permanent
Tewkesbury, Gloucestershire
Ref 047111567
Posted 28 days ago
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Frequently Asked Questions:
How many Customer Service Coordinator jobs are available on Pertemps?
There are 44 Customer Service Coordinator jobs available on Pertemps right now.
What does a Customer Service Coordinator do?
A Customer Service Coordinator is responsible for overseeing and facilitating customer service operations, ensuring seamless communication and efficient issue resolution. This role involves coordinating tasks, managing customer interactions, and contributing to a positive customer experience.
Tasks required include:
- Coordinate customer service activities, ensuring timely and effective response to inquiries and concerns..
- Oversee the workflow of customer service representatives and allocate tasks as needed..
- Provide support to customer service agents in resolving complex issues or escalated cases..
- Maintain accurate and organized records of customer interactions in the CRM system..
- Communicate with customers through various channels, addressing inquiries and providing assistance..
- Collaborate with other departments to streamline processes and improve overall customer satisfaction..
- Analyze customer feedback to identify trends and areas for improvement..
- Monitor key performance indicators (KPIs) and report on customer service metrics..
- Ensure adherence to company policies, procedures, and service standards..
- Foster a collaborative and positive working environment within the customer service team..
What are the entry requirements for a Customer Service Coordinator?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.